Last updated: October 2026

Meclec (Elec Services) Limited (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use, and protect any personal information that you provide to us when you visit our website (www.mec-lec.co.uk) or interact with our commercial, industrial, and residential electrical, mechanical, and compliance services.

For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Meclec (Elec Services) Limited (Company No. 08911836), registered at Unit 1, Capel Close, Leacon Road, Ashford, Kent, TN23 4GY.

1. Information We Collect From You

We may collect and process the following data about you:

• Identity and Contact Data: Full name, business or company name, job title, email address, telephone numbers, and site/postal addresses when you fill out contact forms, request a quote, or communicate with us.
• Transaction and Project Data: Details concerning enquiries, electrical/mechanical service contracts, site surveys, compliance testing records, and billing details.
• Technical and Usage Data: Details of your visits to our website, including IP address, browser type and version, time zone setting, operating system, and platform data collected through standard server logs and cookies.

2. How We Use Your Information

We use information held about you in the following ways:

• To provide you with information, quotations, or services that you request from us relating to our electrical, mechanical, and compliance operations.
• To carry out our obligations arising from any contracts entered into between you and us.
• To notify you about changes to our services or terms.
• To ensure that content from our website is presented in the most effective manner for you and your device.
• To administer our site and for internal operations, including troubleshooting, data analysis, testing, and system maintenance.

3. Lawful Basis for Processing

We will only process your personal data where we have a lawful basis to do so. Most commonly, we will use your personal data in the following circumstances:

• Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party), provided your fundamental rights do not override those interests (e.g., managing client relationships, responding to enquiries, and securing our network).
• Legal Obligation: Where we need to comply with a legal or regulatory obligation (such as health and safety records, building regulations, or tax authorities).

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with selected third parties only where necessary, including:

• Subcontractors and specialist partner technicians bound by confidentiality obligations, assisting in the delivery of multi-discipline electrical, mechanical, or safety installation projects.
• Professional advisers (including insurers, accountants, and legal counsel).
• Regulators, local authorities, and law enforcement agencies when required by law or to protect our legal rights.

5. Where We Store Your Data

All information you provide to us is stored on secure servers located within the United Kingdom (UK) or the European Economic Area (EEA). We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Data Security

We have put in place appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For commercial and engineering records, this typically requires retaining information for the duration of relevant building warranties, statutory testing intervals, or business insurance liabilities.

8. Your Rights

Under UK data protection law, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate or incomplete.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

9. Contact Us

Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to:

• Company Name: Meclec (Elec Services) Limited
• Registered Address: Unit 1, Capel Close, Leacon Road, Ashford, Kent, TN23 4GY
• Email: enquiries@meclec.co.uk
• Telephone: 01233 620250

If you are unsatisfied with our response or believe we are processing your personal data not in accordance with the law, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK regulator for data protection issues.